Question 1

What about the warranty?

Accepted Answer

All of our machines have 1 year warranty, if need we send engineer to install and test, buyer pay for the round air-tickets, food, hotel and transport, pay our engineer 80usd / day / person as salary.

In warranty period, if spare parts broken, we exchange for free. after the warranty period, we supply the machine’s full life service, buyer pay for the material cost of exchanging spare parts and repairing.

Question 2

The delivery time can be shorter?

Accepted Answer

It is according to the time of your puting order, if you need the machines hurry, please discuss with  the seller, he will check and adjust with production department, if any possible, we will try to do for you.

Question 3

Why delivery time is so long?

Accepted Answer

a. machine spare parts have many many, high equipment machine’s spare parts have more, work high precision needs longer time, some import parts needs to wait.

b. we have other clients’ order in producting when you place order, we need to arrange your order schedule.

Question 4

What is the delivery time of the machines?

Accepted Answer

a,printing machine

ZRAY-E 120days

other machines 60-80 days

b,laminating machine

ZRGF-C 80days

other machines 75 days

c,bag making machine 45 days

d,slitting machine 45 days

e,other machines 45days

FAQ

What about the warranty?

The delivery time can be shorter?

Why delivery time is so long?

What is the delivery time of the machines?

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